Private Client, In his own words...
Private Client, Measured Results CPA's
One client reported a 3x increase of referrals, repeat project sales of 38% and cut client churn by 50% resulting in a $372,000 increase in profits.
Clients are reporting significant increases in customer retention, thanks to Vance's Retention Engineering™️. 40%-87% in just the first 9 months
Employees play a crucial role in the design, implementation and on-going improvement in service operations. Employee turnover drops an average of 47% during and after implementation.
Clients are reporting 26-28% increase in converting prospects to customers. One attorney increased his close rate 34% using Vance's Moment Zero™️ system for a annual increase of $216,000 in personal income.
"This guy doesn't consult. He transforms."
Bill Davidson, Financial Advisor
From the first touchpoint, customers feel welcomed, valued, and understood. They’re not guessing what comes next—they’re guided with clarity and confidence from second one. That’s Moment Zero™ at work.
Throughout the journey, the experience is consistent, seamless, and intentional. Every interaction reinforces trust. Every team member delivers the same high standard, because the entire journey has been scripted and systemized.
And along the way, customers are delighted in real, memorable ways. They’re surprised, followed up with, and treated like VIPs—not transactions. The result? They stay longer, spend more, and start bringing their friends.
Customers feel cared for, not managed.
They experience connection, not process.
They become loyal advocates, not one-time buyers.
No more discounting or justifying your fees
Clients perceive your value before you ever mention a number
Price resistance drops—clients feel like they're getting more than they paid for
Clients stay longer, spend more, and engage deeper
Fewer cancellations, ghostings, or one-and-done relationships
Revenue becomes more predictable and scalable
WOW moments aren’t random—they’re engineered
First impressions, follow-ups, retention—they all run like clockwork
You build a business that’s not dependent on the owner doing everything
You become the only choice, not just a better one
You stop competing on features, speed, or price—and start winning on experience
Competitors can’t replicate the systems or magic you’ve installed
Clients talk about you because you gave them a story worth sharing
You become referable without having to awkwardly ask
Growth happens naturally from within your client base
Clients don’t just remember what you did—they remember how you made them feel
That emotional connection builds loyalty, referrals, and long-term brand affinity
Your business becomes more than a service—it becomes an experience
Team members know what to do, how to act, and why it matters
Service standards are no longer vague—they’re trained, practiced, and delivered
Less drama, more pride, and a culture that sustains itself
You build a business that earns more, keeps more,
and becomes irreplaceable.
Let’s Talk Investment (Without the Runaround)
Look, I know how this usually goes. You visit a consultant’s website, want to know what it costs, and all you get is a “Let’s hop on a call to learn about your challenges” line. That drives me nuts. You’re here to get answers—not be dragged into a sales funnel disguised as a discovery chat.
Since I’m all about the experience—and you’re in the customer seat—I’ll treat you like one. While every engagement is tailored and pricing depends on the scope, complexity, and whether you want me for 12 months or 12 hours, most consulting engagements start at $36,000. From there, investment increases depending on what you want built, overhauled, or re-engineered.
If you’re looking for specifics (and who isn’t), reach out. We’ll schedule a quick, no-pressure 20–30 minute call to go over deliverables and see if we’re a fit. No sales pitch. Just clarity.
If you want to see real, tangible results in your own business with customers, patients, clients or donors who stay, pay and refer to you like “magic” then call Vance Morris and get on his waiting list. No one knows this area more than Vance.”
Dustin Burleson, Pres. Burleson Seminars
Correspondence:
Email: vance@deliverprofitsnow.com
Mail: 219 Broadway,
Centreville, MD, 21617
Vance Morris and his company, Deliver Service Now institute, are not affiliated in any way with the Walt Disney Company, nor is he currently employed there.