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Customer Experience Implementation
Customer Experience implementation. In 45 seconds or less. ...more
Scalin'
November 12, 2025•0 min read
Beware CX Charlatans & Bamboozlers
Ohio Rep. Thaddeus Claggett wants to ban marriage between humans and AI chatbots, proof we’ve lost our minds. But the real frauds aren’t digital brides; they’re the charlatans posing as customer expe... ...more
Servin
October 16, 2025•3 min read
The $118 Dress Shirt Disaster: A Masterclass in How to Lose a Customer (and a Sale)
A trip to a luxury shirt store turned into a lesson in bad service. No greeting, no guidance, no upsell, just lost loyalty. Discover how small service failures destroy trust, sales, and lifetime value... ...more
Customer Gettin'
September 29, 2025•5 min read