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Why “But My Business is Different” Is Just Code for “I’m About to Be Roadkill”

Too many business owners hide behind “But my business is different” while the market passes them by. This post calls out the fatal mistakes—no adaptation, no upsells, no customer contact—and why they ... ...more

Scalin' ,Customer Keepin'

August 12, 20252 min read

5 Step "Quick Promo Builder" to boost Customer Retention.

5 Step "Quick Promo Builder" to boost Customer Retention.

Starbucks drops Pumpkin Spice in August to reactivate millions. Seasonal limited-time rituals drive customer retention & loyalty. Steal the play and build recurring revenue with the Loyalty Profit Eng... ...more

Customer Gettin' ,Customer Keepin'

July 23, 20250 min read

Good Night Kiss  Customer Loyalty 

Good Night Kiss  Customer Loyalty 

Discover how Disney’s nightly fireworks—what Walt called the “Kiss Goodnight”—can transform your client retention. This article reveals why the final impression matters most and how to engineer lastin... ...more

Customer Keepin'

June 05, 20252 min read

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