Create Extraordinary Experiences
Command Premium Prices
Scale Your Business
Avoid Service Mistakes
Attract More Customers
Too many business owners hide behind “But my business is different” while the market passes them by. This post calls out the fatal mistakes—no adaptation, no upsells, no customer contact—and why they ... ...more
Scalin' ,Customer Keepin'
August 12, 2025•2 min read
Starbucks drops Pumpkin Spice in August to reactivate millions. Seasonal limited-time rituals drive customer retention & loyalty. Steal the play and build recurring revenue with the Loyalty Profit Eng... ...more
Customer Gettin' ,Customer Keepin'
July 23, 2025•0 min read
Discover how Disney’s nightly fireworks—what Walt called the “Kiss Goodnight”—can transform your client retention. This article reveals why the final impression matters most and how to engineer lastin... ...more
Customer Keepin'
June 05, 2025•2 min read